Government Institutions and its Relationship to Institutional Performance: Jenin Municipality as a Case Study رسالة ماجستير

Abstract

This thesis aimed to discuss the reality of strategic planning in Palestinian government institutions and its relationship to institutional performance: Jenin Municipality as a case study. In order to conduct this research, a case study methodology with an exploratory descriptive analytical approach was adopted, using a questionnaire to collect the necessary primary data through using the haphazard sampling technique. The population of the thesis are all the employees working at the Jenin's municipality, 440 employees and workers. The thesis will be applied to the Jenin's municipality employees, 210 employees, it is a non-probability sample especially a convenience sample from each department was selected, from different job positions and experiences. The findings indicate that there is a positive relationship between strategic planning and institutional performance, and that strategic planning exists in Palestinian Government Institutions, particularly in Jenin Municipality. The study showed that improving strategic planning and having a clear vision and mission have the main impact on raising the quality of institutions. The study recommended the need to adopt strategic planning by local institutions and focus on the essential

relationship between strategic planning and the process of achieving goals.

This thesis aimed to discuss the reality of strategic planning in Palestinian government institutions and its relationship to institutional performance: Jenin Municipality as a case study. In order to conduct this research, a case study methodology with an exploratory descriptive analytical approach was adopted, using a questionnaire to collect the necessary primary data through using the haphazard sampling technique. The population of the thesis are all the employees working at the Jenin's municipality, 440 employees and workers. The thesis will be applied to the Jenin's municipality employees, 210 employees, it is a non-probability sample especially a convenience sample from each department was selected, from different job positions and experiences. The findings indicate that there is a positive relationship between strategic planning and institutional performance, and that strategic planning exists in Palestinian Government Institutions, particularly in Jenin Municipality. The study showed that improving strategic planning and having a clear vision and mission have the main impact on raising the quality of institutions. The study recommended the need to adopt strategic planning by local institutions and focus on the essential

relationship between strategic planning and the process of achieving goals.