Operational Planning at the Department Of Logistics Affairs at the Palestinian Civil Police Force in the West Bank رسالة ماجستير

Abstract

The purpose of this study is to understand how operational planning in the Logistics Affairs Department in the Palestinian Civil Police Force in Palestine, specifically in the West Bank, is implemented. The research approach used for this study is quantitative research and was conducted on 8/2017. Questionnaires were used for data collection, in which 40 questionnaires were distributed, and 39 were filled (a 97.5% response rate). The targeted populations were managers of the logistics affairs departments and their deputies across the West Bank. Results show there is a high participation rate (77.6%) among executive managers in establishing operational plans. Results also indicate that 68.4% of obstacles moderately affect managers from establishing and implementing operational plans. Furthermore, the main obstacles hindering managers are the lack of experience in operational planning, as well as the lack of other alternatives. The necessary requirements for operational planning are very high, where 81.8% of the main requirements are databases that provide future administrative issues and identifying strengths and weaknesses. This study presents a number of recommendations: Managers should maintain their participation in devising operational plans; set alternatives to operational plans; offer specialized training in operational planning to managers in order to enhance their qualifications and capabilities in establishing operational plans; and finally, offer databases that project future administrative issues.