The Impact of E-leadership on the Organizational Commitment of the Virtual Teams in Islamic Banks in Palestine: The Mediating Role of Building Trust رسالة ماجستير

Abstract

This thesis aims to investigate the mediating role of building trust in the impact of e-leadership in enhancing organizational commitment for the virtual teams in Islamic banks in Palestine. The analytical descriptive method has been adopted to achieve this. Hence, the scholar developed a questionnaire to collect primary data from the sample study, in addition the questionnaire has been consisted (78) items to conclude five main sections, the first part contains (4) parts represent the E-leader, whereas the second one discusses many parts which related to E-leadership in their six dimensions (envision, engage, energize, empower, execute, elastic) .Where the third part is the organizational commitment contains (15) parts, however, the fourth is building trust contains (12) parts and the fifth section is the demographic characteristics. The reality of the questionnaire has been verified by presenting it to a group of six evaluators and through using Cronbach Alfa Test. So, the thesis has been limited to the Islamic Banks employees in Palestine who are (991), and the random sample has been chosen in (277) depending on the random sample calculation equation. The questionnaire was distributed to 277 and the return was 0.797 so the scholar taking (221). In addition, the thesis has shown a high level of the impact of e-leadership in enhancing organizational commitment for the virtual teams in Islamic banks in Palestine based on the mediating role of building Trust. Furthermore, the scholar has found in the hypothesis that E-leadership dimension are positively related to each other, as well as the scholar has found that the building trust has a direct and positive role on organizational commitment through testing the path analyses, and the EVI leadership has a wide positive effect of e-leadership in enhancing organizational commitment for the virtual teams in Islamic banks in Palestine and building trust. Also, the scholar recommends banking management focuses on employees who have a diploma degree and give them more attention and training to share the leaders in vision or other decision in banks. As well as, increasing empower of the woman through giving more chances and wider tasks to improve her existence in the bank. Also. Give employee regular opportunities to enhance their professional skills, too, holding workshops to enhance and build a clear vision to cover the gap in skills and abilities for the employees caused from the differences of the qualifications. In addition, developing the banking procedures to be more elastic and more suitable for banking services to facilitate bank transactions. Furthermore doing researches on the effects of elastic of the leaders in building trust and clarifying execute procedures for the bank transactions which participate in building trust. And, appreciation and encourage employees by quarterly or yearly rewards, additionally, Training managers to activate the virtual teams in the banks.