The impact of organizational culture on workplace diversity in the Palestinian banks رسالة ماجستير

Abstract

This study aims to demonstrate the impact of organizational culture on diversity in the workplace in Palestinian banks. This study relied on the use of quantitative methods in answering the questions and hypotheses of the study. The study population was defined as all the employees of the Palestinian operating banks, reaching approximately 4800 employees. The Convenience Sample consisted of 280 participants, and the questionnaire was used as the main tool for data collection, which included three sections: demographic data, the axes of the study variables, including: the effect of organizational culture (values, norms, expectations, and beliefs), on the diversity variable in the work environment. The study concludes a number of results, the most important of which is that diversity in Palestinian banks is positively affected by three dimensions of organizational culture in descending order: organizational beliefs, organizational values, and organizational expectations. And the effect of diversity negatively with the norms, since it is not of fundamental importance to participate in the social activities of employees or holidays. It was not a priority like the rest of the variables of organizational culture, especially in Palestinian banking banks, and the difficulty of harmony with it. The study recommends strengthening the organizational culture in the bank in involving employees in decision-making, strengthening norms in banks, encouraging participation in social activities, developing concepts and practices of justice among the levels of the bank's hierarchy, especially norms, and implementing strict banking policies against discrimination followed by penalties.