The impact of applying human resource management strategies in raising job performance among workers in insurance sector institutions in Ramallah, Palestine رسالة ماجستير

Abstract

This study aimed to know the impact of human resources management strategies (HRMS) on the performance of employee in Palestinian insurance companies. The study population included all employees of Trust Insurance Company, National Insurance Company, and Takaful Insurance Company, The total number of employees was 712. The data where primarily collected through a structured questioner targeted to employees working in Trust Insurance Company, National Insurance Company, and Takaful Insurance Company , 300 questionnaires were retrieved, and 250 questionnaires were valid for analysis , (spss) program was used to verify the validity of the data analysis. The study reached a set of results, the most important of which are: The Palestinian insurance companies seek to obtain the best available human resaurce in the Palestinian labor market through the recruitment and recruitment strategy adopted by them. It also showed its high interest in the training and development strategy, in line with the continuous technological development taking place in the field of insurance. In addition to the high interest in conducting a periodic evaluation of the performance of employees to determine the positive and negative points in their performance, and work to motivate them on an ongoing basis, which is reflected in improving their performance at work and achieving their personal ambition. The study also showed the high interest of workers in Palestinian insurance companies with the requirements of commitment to work, and keenness to apply its correct values and to stay away from negative phenomena resulting from delay in work and evasion of its performance, and great concern for the outputs of the completed work (quality and V quantity) to perform the work as required. in addition to , there is a strong relationship between applying human resource strategies and demographic factor . In light of these results, the study recommended several recommendations, including: Attracting specialized workers in the field of insurance, developing them and maintaining their continuity of work, taking into account the modern technological developments and techniques that the world is witnessing in the field of insurance and their uses when determining training strategies, the need to adopt an integrated and equal incentive system that includes material and morale incentives .