The Relationship Between HRIS Practices and Employees’ Performance in Palestinian Telecommunications Sector رسالة ماجستير

Abstract

The aim of the study is to identify the "The Relationship between HRIS practices and employees’ performance in Palestinian Telecommunications sector, Ramallah, West Bank." To that end, the researcher has measured the employees’ performance using the HRIS applications in the telecommunications sectors represented by the three companies (Jawal, Oredoo, and Paltel). The study population consisted of all employees in the three companies. The researcher used a descriptive approach. The data consists of 281 employees, males and females. For data obtained through the quantitative method, the hypotheses of this study were tested and analyzed using the Pearson Correlation Coefficient test: Statistical Package for Social performance appraisals played an important role in increasing employees’ performance, which helps companies reduce costs and reduce paperwork and management time in managing personnel. Moreover, most employees’ agreed that the HRIS-practices were an effective technique that could improve employee performance. In addition, study findings also indicates that the head, and director of the department were pleased in using the system compared to other employees. The consistency of most findings with previous studies and related theories showed that HRIS practices did play an effective role in influencing the employees’ performance. Finally, the researcher recommends more qualitative research to measure the effectiveness of HRIS and its impact on employees’ performance in other sectors.