The Impact of Leadership Styles on Employee Performance During Crises in the Ministry of Finance- Palestine رسالة ماجستير

Abstract

This study aimed to determine the Impact of Leadership Styles on employees’ performance during crises in the Ministry of Finance- Palestine. The study employed mixed methods (Quantitative and Qualitative) by constructing a survey questionnaire and conducting interviews to collect the necessary primary data. Since the problem of the study is exposed to an apparent reality, which is the variation in employee performance due to the leadership style (poor performance to good performance), in the MOF; the findings of this study might contribute to developing a vision that serves the Ministry in determining the best leadership style in order to achieve better performance during crises. The study’s findings represent the sample conducted in the research dated May 5, 2022, which covers 177 participants working in the Ministry of Finance- Ramallah, it showed that the transformational style of leadership is the most effective in working during crises in the MOF, as it had the most significant impact on the performance of employees as well. It was concluded that the credibility and consistency of this study are almost acceptable and that the relationship between the characteristics of transformational leadership and employee performance during crises is the strongest. The researcher recommends that the Ministry of Finance encourage the transformational leadership style to be the most prevalent style in the MOF. Such a style not only provides comfort to employees and develops their performance but also empowers them and gives them a leadership role by delegating some powers.