The impact of Palestinian culture on the employability of Human Resource Management Practices in banks operating in Palestine رسالة ماجستير

Abstract

This study's objective was to assess how the Palestinian cultural dimensions affect human resource management and practices adoption. It is a qualitative and quantitative study conducted to assess cultural dimensions' impact on individual and collective behaviours within working places of banks operating in Palestine. It also aimed at examining the implications of these behaviours on the cultural and structural aspects of the working environment. The research was conducted using a literature review, questionnaire, and semi-structured interviews with experienced professionals from the banks and experienced professionals on cultural dimensions. The interviews were conducted with four professionals, and the questionnaire targeted 97 employees and previous employees in the banking sector. The questionnaire was composed of 37 questions. In addition, the research used secondary data to examine the impact of human resource management and practices on innovation culture. The research was a case study about the bank of Palestine. The research questionnaire revealed that the Palestinian cultural dimensions affect the adaptability of human resources management and practices. While the high-power distance as a cultural dimension affects the level of authorization and delegation, participatory planning and decision-making processes, and the accountability of people in power, we find that the high level of masculinity affects women's engagement, development, and engagement. Critiques and reflections within the working environment are also affected by the Palestinian cultural dimensions, which creates rigidity and makes increment changes and modernization difficult. vi Furthermore, the research reveals that in-group collectivism as a Palestinian cultural dimension is not adequately used to enhance teamwork and loyalty, as Pay for performance is based on individual achievements. The research also revealed that the human resources and practices are dealt with as a sole responsibility of human resource departments. On the other hand, the human resource departments are seen, to a large extent, as a control unit, which might be an implication of Palestinian cultural dimensions. During the interviews, all interviewees indicated that they take affirmative actions towards female employees. However, these are not reflected as part of the structure. On the other hand, some actions that might be considered affirmative and taken on a good intention basis seemed hindering forces that might hinder women's engagement and development. The research also revealed that the Palestinian cultural dimensions thoroughly affect appraisals and evaluations as evaluation is channeled on up-down flow. Finally, the research revealed that the religious orientation within the Palestinian culture affects jobseekers' tendencies to seek jobs within the banking sector. This effect is much higher on