“An Empirical Study on the Impact of Supply Chain Dynamic Capabilities on Supply Chain Resilience: The Mediating Role of Technological Innovation” رسالة دكتوراة

Abstract

Background and Objectives: Business operations are increasingly complex and vulnerable. Climate change, political instability, and infectious diseases heighten supply chain disruptions. Intense competition, rapid IT growth, global economic acceleration, and evolving customer demands add further challenges to the organizations’ performance and competitiveness. Over 70% of firms experience supply chain disruptions annually (Ali et al., 2024; Scholten et al., 2019). In light of the inherent volatility of the business environment, it is crucial to adopt a strategic approach that focuses on cultivating and enhancing dynamic capabilities within the supply chain. Furthermore, technological innovation is widely seen as a strategic approach to attaining and sustaining supply chain resilience (SCR) while also bolstering firms' profitability and competitiveness. Grounded on a Resource-Based View, Dynamic Capability, and Contingency theories, the objective of this study is to empirically examine the impact of supply chain dynamic capabilities (SCDCs) on supply chain resilience (SCR) with a particular emphasis on the potential mediating function of technological innovation (TI) on this nexus. Method and Findings: To achieve this objective, a structured questionnaire was distributed to supply chain executives from industrial businesses in the West Bank of Palestine. The model was validated using SEM-PLS 4. Findings from 448 executives indicate a moderate level of SCR. SCDCs have a significant positive effect on TI (β = 0.690, p ≤ 0.05) and a strong direct effect on SCR (β = 0.703, p < .001). SCDC also influences SCR indirectly through TI, with a total effect of (0.682), underscoring the significant role of TI in mediating the SCDC-SCR relationship. Technological innovation substantially positively affects supply chain resilience (β = 0.542, p < .001). Additionally, neither firm age nor size significantly influences SCR. Recommendations, Originality, and Implications: Palestinian industrial firms should balance their investments between SCDCs and TI. Policymakers should devise and advocate strategies to bolster the integration of technological innovation for enhancing SC resilience, incentivize technological investments, promote regulatory reforms, and establish policy support that enhances trade and logistical efficiency while also alleviating resource accessibility challenges. The proposed holistic model contributes to the existing literature on SCDCs, TI, and SCR, aiding decision-makers in formulating supply chain resilience V strategies through the integration of technological innovation. Future research could explore regional comparisons, sector-specific variations, and longitudinal designs, and invite additional mediators or moderators