The Impact of Vigilance and Strategic Intelligence in Creating a Competitive Advantage for Palestinian Banks رسالة ماجستير

Abstract

This study aimed to identify the level of vigilance and strategic intelligence in Palestinian banks, measure their level of competitive advantage, and determine the relationship between vigilance, strategic intelligence, and the competitive advantage of Palestinian banking services. The study employed a descriptive-analytical approach, using a questionnaire distributed to a random sample of 171 employees (managers and staff) from four Palestinian banks in the Ramallah and Al-Bireh Governorate. The study showed that the level of vigilance and strategic intelligence in Palestinian banks was at a moderate level, and the level of competitive advantage was at a moderate level, and it was shown that there is a relationship between vigilance, strategic intelligence and competitive advantage. The study recommended the need to development an annual work program that focuses on enhancing strategic intelligence and vigilance highlighting its various dimensions of effectiveness, and emphasizing the use of strategic intelligence and vigilance in selecting human competencies.