Electronic Surveillance System for COVID-19 Virus Management in Palestine: An Observational Study

Abstract

This research investigated the performance of the electronic surveillance system of COVID 19 and assessed its key attributes. The research results for the overall system performance were good (82.81%). The highest attribute score was 100% for representativeness and data completeness and the lowest score was 75.30% for acceptability. The COVID-19 surveillance system is generally simple and accepted by users, although the instability of electricity and the Internet, the benefit from the training on the system, and the lack of willingness to participate in the system at the health facility level had the greatest impact on simplicity and acceptability scores. The quality and completeness of the data enabled stakeholders to carry out the most effective prevention and control activities. System developers indicated that the system has achieved the desired benefit, due to the flexibility and stability of the system and comprehensiveness of geographical coverage.