The Relationship Between Emotional Intelligence and Coping Behaviors Among Nurses in the Neonatal Intensive Care Unit

Abstract

Introduction: The neonatal intensive care unit (NICU) is recognized as a highly stressful environment for both parents and health care providers, with burnout rates significantly higher among NICU nurses and physicians. Objective: The purpose of this study was to examine the relationship between emotional intelligence and coping behaviors among NICU nurses. Methods: This cross-sectional study was conducted between March 5 and August 10, 2024, focusing on a sample of 182 NICU nurses selected through systematic sampling techniques. Data collection involved the Schutte Self-Report Emotional Intelligence Test and the Coping Behavior Inventory. Data analysis was performed using SPSS Version 26.0, employing descriptive statistics and Pearson correlation analysis. Results: The findings revealed an average emotional intelligence score (M±SD=151±33.0), while the coping behavior score was (M±SD =41.0 ±13.4, ranging from 0 to 76). Additionally, a significant positive correlation was found between emotional intelligence and coping behaviors (r=.565, p < .01). Conclusion: Nurses exhibited high levels of emotional intelligence and moderate coping behaviors. The findings underscore the need for targeted strategies to enhance coping mechanisms and emotional intelligence among NICU nurses. The researchers recommend the integration of emotional intelligence training and problem-solving strategies into professional development programs to improve both workplace conditions and outcomes for beneficiaries.